Introduction
Welcome to Scanexa. This Privacy Policy describes how we collect, use, store, and protect information when you use our mobile application and web platform.
Our services help users scan business cards and other contact sources, extract business details, export information to Excel, organize business contacts, and send email campaigns through the web platform.
By using Scanexa, you acknowledge the data practices described in this policy.
Information We Collect
A. Information you provide
Account details
- Business name
- Person's name
- Email address
- Phone number
- Password
Business card scanning data
- Contact and company names
- Email addresses and phone numbers
- Designation and address
- Website
- Other details visible on the card
B. Automatically collected information
- Device identifier and model
- IP address
- Service usage and in-app activity
- Application logs and crash analytics
- Location, when the user has enabled it
How We Use Your Information
We use information collected through Scanexa to operate and improve our services, including to:
- Deliver business card scanning and Excel export features
- Improve text recognition and extraction accuracy
- Synchronize data across devices when enabled
- Assist you through customer support
- Provide product updates and service notifications
Data Storage & Security
Protecting your data is an important part of operating Scanexa. Our stated security measures and commitments include:
- Storing information on secure servers
- Restricting data access to authenticated users
- Working toward compliance with the UAE Personal Data Protection Law (PDPL)
- Conducting security reviews and system updates
No internet-based service can guarantee absolute security. Please keep your account credentials confidential.
Your Rights
You may contact us to request:
- Access to personal data associated with your account
- An export or download of your information
- Deletion of your account and related data
To make a request, please use the contact details in the Contact Us section below.
Third-Party Integrations
Scanexa may use external technology providers as part of its features, such as:
- Optical character recognition (OCR) libraries
- Analytics and performance tools
- Email delivery platforms
We expect integrations used with the service to follow appropriate industry-standard privacy practices.
Children's Privacy
Scanexa is designed for adults and business users. The service is intended for individuals aged 18 and above.
International Data Transfers
Information processed through Scanexa may be hosted or handled in locations outside the United Arab Emirates. We aim to maintain suitable security safeguards for such processing and transfers.
Changes to This Policy
We may revise this Privacy Policy as our services or data practices evolve. Please review this page periodically for updates.
Contact Us
If you have questions about this Privacy Policy, your account, or your personal information, please reach out to our team.
Replace this contact link with your verified privacy email address if preferred.
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