Your data matters.
So does its security.

Scanexa helps businesses capture contact details from business cards, organize contacts, export information, and work with those records through its mobile app and web CRM. Protecting the information involved in those activities is an important part of how we operate the service.

This page describes the security and data-handling approach outlined in our Privacy Policy. It is intended to help you understand what information may be processed, how access is managed, and what options are available to you.

Depending on which Scanexa features you use, the service may handle the following categories of information:

The particular data involved depends on the features and permissions you choose to use.

Scanexa's Privacy Policy states that information is stored on secure servers and that cloud hosting providers may support the service. Some information may be hosted or processed outside the United Arab Emirates.

• Stored data supports account access, contact management and service functionality.
• Approved infrastructure and service providers may be involved in hosting or processing data.
• We aim to maintain suitable safeguards where information is processed across borders.

Specific hosting regions, retention periods, backup schedules and data-center certifications are not detailed in the current Privacy Policy. Contact Scanexa for information relevant to your account or organization.

Scanexa's stated security approach includes restricting access to authenticated users. You should protect your login credentials and use the account-access features made available to you.

• Access to account-related information is intended for authenticated users.
• Keep your password confidential and avoid sharing access with others.
• Sign out on shared devices and report suspected unauthorized access.

This page does not claim that multi-factor authentication, single sign-on, or specific session controls are available unless confirmed for your Scanexa deployment.

Scanexa's Privacy Policy identifies security reviews and system updates as part of its security practices. These measures are intended to help reduce risks associated with unauthorized access and changing technical threats.

No internet-connected system can guarantee complete security. We therefore avoid presenting any single measure as an absolute guarantee.

Scanexa uses optical character recognition (OCR) technology to help convert business card information into digital contact records. Depending on your workflow, this may involve processing images and the text extracted from them.

• Review extracted contact details for accuracy before saving, sharing or exporting.
• Only scan and upload information you are authorized to process.
• Use contact and campaign information in accordance with applicable privacy and marketing requirements.

OCR libraries and other technical integrations may be involved in providing these features, as described in the Privacy Policy.

Scanexa may rely on service providers for cloud hosting, analytics and email delivery. Its Privacy Policy also describes disclosures to legal authorities when required under UAE law.

• Cloud infrastructure and analytics providers may support application operation and diagnostics.
• Email delivery services may support campaign-related features.
• Information may be disclosed where legally required.

Please review the Scanexa Privacy Policy for the broader description of data sharing and third-party integrations.

Scanexa's Privacy Policy describes your ability to request access, an export or download of information associated with your account, and deletion of your account and related data.

• Contact the Scanexa team to request access to your personal data.
• Request an export or download of eligible account information.
• Request account and related-data deletion, subject to applicable requirements.

Specific deletion timelines and retention schedules have not been published in the supplied policy. The support team can clarify how a request applies to your information.

Security works best when account holders also follow careful data-handling practices:

• Choose a strong, unique account password.
• Keep your devices and browsers up to date.
• Verify contact details before importing or sending campaigns.
• Use only authorized business contact information.
• Contact support if you notice unexpected account activity.

If you have a question about data handling, an account security concern, or a request related to your information, please reach out to Scanexa through the official contact channel.